Add-Ons
Add-ons are optional features you can add to your ReelCrafter subscription. This article covers how add-ons work, how they're billed, and how to add or remove them.
Jump to: How add-ons work · Billing · Adding and removing add-ons · Common questions
How add-ons work
Add-ons extend your account with extra functionality, like Custom Domains. They attach to your active subscription.
- Add-ons are billed monthly, even if your main plan renews annually.
- Add-ons can't be purchased during a free trial. Once your trial ends and your plan starts, you can add them.
- Add-ons pause or cancel when your main subscription does.
- Removing an add-on doesn't affect your main subscription.
Billing
All add-ons are billed monthly. This is true whether your main ReelCrafter plan is monthly or annual, so an annual plan doesn't make your add-ons annual.
When you remove an add-on, it stays active until the end of the current monthly period, then stops.
Adding and removing add-ons
Some add-ons are added right where you use them in your account. The Custom Domain Pack, for example, is added from Account → Custom Domains.
You can review and manage your add-ons and their billing anytime under Billing → Add-ons. To remove an add-on, open that tab and select Unsubscribe.
Common questions
Do add-ons work on the Free plan?
Some add-ons require a paid subscription. Compatible add-ons show as available in your account.
Can I add an add-on during my free trial?
No. Add-ons can't be purchased while you're on a trial. Once your trial ends and your plan starts, you can add them from your account.
I'm on an annual plan. Are my add-ons annual too?
No. Add-ons are billed monthly for everyone, including customers on annual plans.
What happens to my add-ons if I cancel?
They remain active until the end of your current billing period, then stop along with your subscription.